Smart recorder app sd card1/12/2023 ![]() This is determined by the communication protocol of the mobile phone. It is recommended that you troubleshoot as follows: Whether the mobile phone is enabled to allow APP to use the mobile phone microphone Whether to open the microphone function of the APP video interface Whether the ringtone of the mobile phone is turned on, and whether the volume of the ringtone is too low (when using the conversation function, the channel of the ringtone of the mobile phone is used instead of the channel of multimedia. If the problem persists, please contact us again and provide a screenshot of this page for further troubleshooting.Thank you for your understanding and support! 7.Why can't I hear sound from the camera during a call? Since this is caused by network instability, it is recommended that you try again when the network is good or switch the network, and upgrade the firmware and app versions to the latest. 6.I get notifications about movement but can't live stream at all.ĭear User, Sorry for the inconvenience. When your camera detects a light change, it automatically switches between the day and night modes and generates a clicking sound. 5.Why does my camera make clicking noises in the morning and at night? ![]() Cameras do not support public wireless networks certified by using a verification code from mobile phones or other verification methods. 4.Why can't I bind a camera?Ĭameras only support 2.4 GHz networks and do not support 5 GHz networks. However, you can use the home or sharing feature to share a smart camera with others. 3.Can I bind a smart camera with two mobile phones? "Motion tracking" function can not only track moving objects, the light and shadow changes in the area will also be captured, so even if nothing or people move in that area, the camera will capture and move past to shoot. The reason for the camera's own movement may be that you have turned on the "movement tracking" function, the camera has captured a certain area of ?the image has changed, so move to shoot in the past. 2.Why does the camera lens always move and how to solve itĭear user, we are sorry for your inconvenience. The reason for the camera's own movement may be that you have turned on the "movement tracking" function, the camera has captured a certain area of the image has changed, so move to shoot in the past. 1.The camera sometimes moves inexplicably on its ownĭear user, we are sorry for your inconvenience. ![]()
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